What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, analyze traffic, and improve user experience.
How We Use Cookies
TerraFerm Africa (Pty) Ltd ("TFA") uses cookies and similar technologies to:
- Recognize you when you return to our Site
- Remember your preferences and settings
- Analyze Site performance and usage
- Improve functionality and user experience
- Provide secure access to the Investor Portal
Types of Cookies We Use
1. Essential Cookies (Always Active)
Purpose: Required for the Site to function properly
Examples: Authentication tokens (Investor Portal login), Security tokens (CSRF protection), Session management cookies
Duration: Session-based or up to 30 days
You cannot disable these cookies as they are necessary for Site operation.
2. Performance Cookies
Purpose: Collect anonymous data about how visitors use our Site
Examples: Vercel Analytics (page views, load times), PostHog Analytics (user interactions, heatmaps)
Information Collected: Pages visited and time spent; Click patterns and navigation paths; Browser type and device information; Performance metrics and error logs
Duration: Up to 2 years
You can opt out via our Cookie Consent banner or browser settings.
3. Functional Cookies
Purpose: Remember your preferences and enhance functionality
Examples: Language preferences; Dark mode / light mode settings; Form autofill data (for convenience)
Duration: Up to 1 year
You can disable these cookies, but functionality may be limited.
4. Marketing Cookies (Future Use)
Purpose: Track visits across websites to deliver relevant content
Examples: LinkedIn Insight Tag (for B2B retargeting); Google Ads Conversion Tracking (if applicable)
Duration: Up to 2 years
We do NOT currently use marketing cookies. If we implement them in the future, we will update this policy and request your consent.
Third-Party Cookies
We use the following third-party services that may set cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Vercel Analytics | Performance monitoring | https://vercel.com/legal/privacy-policy |
| PostHog | User behavior analytics | https://posthog.com/privacy |
| Resend | Email delivery tracking | https://resend.com/legal/privacy-policy |
| Sanity | Content management | https://www.sanity.io/legal/privacy |
These third parties have their own privacy policies governing cookie use.
How to Manage Cookies
Option 1: Cookie Consent Banner
When you first visit our Site, a consent banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
Your choice is stored for 12 months.
Option 2: Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and Site Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, Search, and Services → Cookies
- Mobile Browsers: Settings → Safari/Chrome → Advanced → Website Data
Option 3: Opt-Out Tools
- PostHog Opt-Out: Enable "Do Not Track" in your browser
- Google Analytics Opt-Out: Browser extension available at tools.google.com/dlpage/gaoptout
What Happens if You Disable Cookies?
- ✅ You can still access most Site content
- ⚠️ Investor Portal login may not work
- ⚠️ Site preferences will not be saved
- ⚠️ Performance monitoring will be limited
Other Tracking Technologies
Local Storage
We use browser local storage to cache content for offline access (PWA functionality), store user preferences (theme, language), and improve page load performance.
Session Storage
Temporary storage for form data and navigation state (cleared when you close your browser).
Pixel Tags / Web Beacons
Small images used to track email opens (newsletter analytics). These do NOT collect personal information beyond email engagement.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology or regulations. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
For questions about cookies or tracking technologies, contact us at:
TerraFerm Africa (Pty) Ltd
Email: privacy@terraferm.africa
Address: Brimstone Office, 39 Ferguson Rd, Illovo 2196, Gauteng, South Africa
Phone: +27 82 520 0267
Your Privacy Rights
For information about your data protection rights, see our Privacy Policy.
For questions about how we process your personal information, see our Privacy Policy.
This Cookie Policy is governed by the Protection of Personal Information Act (POPIA) and applicable international regulations.